Enterprise Customer Success Manager – R&D Team, AdTech Lab
Core
Strategic consultation and product implementation guidance for a portfolio of AdTech customers, acting as the bridge between users and product development.
Role type
Senior Customer Success Manager (AdTech)
Builds
Customer adoption of innovative advertising technologies and platform solutions
Domain
Online advertising / AdTech
Deliverable
client delivery
Required skills
Customer account management, digital advertising strategy, platform expertise (Meta, Pinterest, Snapchat, TikTok, Google), cross-functional collaboration, feedback loop management
Preferred skills
Programmatic advertising knowledge, analytics translation
Technologies
Meta, Pinterest, Snapchat, TikTok, Google, programmatic channels
Responsibilities
Manage customer accounts and provide ongoing support, align solutions with client advertising strategies, build partnerships with ad platforms, translate customer insights into product updates
Seniority
Mid-Senior, hands-on IC
