Customer Enablement Manager, AI Solutions Group
Core
Lead HBM technical enablement for key AI and accelerated-computing customers, connecting system needs with Micron's product strategy and execution.
Role type
Senior Customer Enablement Manager (HBM/AI)
Builds
HBM memory solutions for AI and accelerated computing
Domain
Semiconductor / Memory / AI Hardware
Required skills
HBM technical enablement, cross-functional program leadership, product roadmap alignment, AI/analytics/automation application, complex technical communication, strategic customer management
Preferred skills
DRAM/HBM/semiconductor manufacturing experience, advanced packaging knowledge, AI hardware systems expertise, automated reporting/dashboards, knowledge management
Technologies
HBM, DRAM, AI analytics, automation tools, dashboards
Responsibilities
Lead HBM enablement for strategic AI customers, aligning system requirements, qualification plans, and product readiness; Partner with customers and cross-functional teams to drive product introduction, validation, and high-volume production; Translate customer needs and AI infrastructure trends into product and business priorities; Turn customer engagement insights into recommendations for product and process improvement; Use AI, analytics, and dashboards to streamline workflows and provide leadership visibility
Seniority
Senior, hands-on IC