IT Support Specialist
Core
Provide onsite and remote IT support to global employees, manage IT environments and processes, and maintain audiovisual equipment in meeting rooms.
Role type
IT Support Specialist (Service Desk & Helpdesk)
Builds
IT environment, automated processes, onboarding materials
Domain
Technology / Global Enterprise Services
Required skills
Windows and macOS support, network installation and management, Google systems and licenses management, ticketing tools (Jira), environmental management system maintenance
Preferred skills
Fast-paced environment experience, decisive and organized
Technologies
Windows, macOS, Google Workspace, Jira
Responsibilities
Prepare laptops for new employees, provide onsite and remote support globally, plan and design IT environment, manage Google systems and licenses, support audiovisual equipment in meeting rooms, collaborate on quality and environmental management systems
Seniority
Junior to Mid-level, hands-on IC
