Benefits Support Services Analyst
On-site
Core
Administer employee benefits programs for SMB clients, handling inquiries, processing events, and ensuring compliance.
Role type
mid-level benefits operations analyst
Builds
seamless benefits experience for TriNet's SMB clients
Domain
Human Resources / Employee Benefits
Deliverable
client delivery
Required skills
benefits administration, HRIS operations, regulatory compliance, data accuracy, issue resolution, audit review, training delivery
Preferred skills
PeopleSoft, Microsoft Office Suite
Responsibilities
Respond to client and worksite employee benefits inquiries; Resolve mid- to high-complexity benefits tasks; Process PeopleSoft benefits events; Audit peer work for accuracy; Mentor colleagues on case handling.
Seniority
Mid-level, hands-on IC
