Workplace Experience Lead - Assistant Vice President
Core
Lead all Workplace Experience operations for the Tokyo office, ensuring delivery of a seamless, high-quality workplace experience aligned with Blackstone standards.
Role type
Senior IC Workplace Experience Lead (Assistant Vice President)
Builds
Operational excellence in office services, events, and facilities management for the Tokyo office
Domain
Corporate Services / Workplace Operations / Real Estate
Deliverable
product features
Required skills
Vendor management, budget management, event planning, stakeholder relationship management, standard operating procedure development, fire safety compliance, data analysis, inventory management
Preferred skills
Workplace technology platform expertise (EMS, Cvent, Envoy), IWMS tools, Concur, Adobe, BOX, floorplan viewing software, fire safety training
Technologies
EMS, Cvent, Envoy, Microsoft Excel, IWMS tools, Concur, Adobe, BOX
Responsibilities
Lead Workplace Experience operations including reception, hospitality, pantries, conference rooms, office services, catering, internal events, and facilities management; Oversee planning and execution of meetings, events, and visitor services; Manage day-to-day office operations including walkthroughs, inventory, quality control, and maintenance; Build and improve standard operating procedures and service standards; Develop relationships with internal stakeholders, clients, vendors, and building management; Partner with Facilities, Real Estate, Security, Finance, and Procurement teams; Manage Workplace Experience budgets and cost-saving opportunities.
Seniority
Senior, hands-on IC
