Customer Account Manager
Core
Build and maintain trusted relationships with HIV healthcare professionals in the Netherlands to translate national commercial strategy into targeted account activities and drive patient access.
Role type
Senior Customer Account Manager (Pharmaceutical)
Builds
Strategic account plans and omnichannel engagement strategies for HIV treatment products
Domain
Pharmaceutical / HIV therapeutics
Deliverable
client delivery
Required skills
Consultative selling, Strategic account management, Cross-functional collaboration, Data analysis, Compliance adherence, Dutch language fluency
Preferred skills
HIV/infectious disease therapeutic area experience, Strategic Account Management, CRM systems (Veeva), Knowledge of Dutch hospital landscape
Technologies
Veeva, AI tools
Responsibilities
Plan and execute insight-led engagements with healthcare professionals; Develop and maintain executable account plans; Collaborate with Medical, Marketing, and Market Access teams; Analyze customer and sales data to monitor progress; Ensure strict adherence to compliance and regulatory frameworks.
Seniority
Senior, hands-on IC