Clinical Outreach Manager
Core
Build and manage a network of hospital systems, EDs, and providers to create a consistent pipeline of qualified referrals for severe mental illness patients, while personally facilitating warm handoffs to ensure patient transition into care.
Role type
Senior Business Development Manager (Healthcare Referrals)
Builds
Referral pipeline and patient intake for specialty outpatient mental health clinics
Domain
Healthcare / Behavioral Health / Severe Mental Illness
Required skills
Healthcare business development, referral management, provider partnerships, territory growth, CRM management, stakeholder relationship building, market analysis, patient advocacy, rapid response coordination
Preferred skills
Existing familiarity with Los Angeles healthcare landscape, experience in medical device or pharma sales, ability to present to clinical and executive stakeholders
Technologies
CRM tools, Google Suite, Slack
Responsibilities
Build and manage a target list of referral partners across hospitals and community centers; Run systematic, recurring outreach to existing partners; Prospect and activate new referral sources; Re-engage lapsed or dormant referral sources; Represent the company at community events and health system meetings; Personally manage warm handoffs for referred patients; Maintain accurate CRM records and report on pipeline health and conversion
Seniority
Senior, quota-carrying IC
