Certified Medical Assistant
Based in United States
Core
Provide patient support via chat, email, and phone in a virtual clinic model, relaying needs to providers and managing prescription authorizations.
Role type
Medical Assistant (Virtual Clinic)
Builds
Telemedicine patient care workflows and prescription resolution
Domain
Healthcare / Telemedicine / Substance Use Disorder
Deliverable
client delivery
Required skills
Medical terminology, HIPAA compliance, EHR proficiency, Prior authorization processing, Customer service, Confidentiality management
Preferred skills
Substance use disorder treatment experience, Behavioral health care experience, Healthcare experience