Order to Cash Collection Analyst (US)
Core
Manage end-to-end collections, dispute resolution, and accounts receivable for North American customers to ensure timely payments and accurate financial positions.
Role type
Senior IC Order to Cash Collection Analyst
Builds
Cash flow stability and accurate Accounts Receivable positions for GSK's vaccines, specialty, and general medicines portfolio.
Domain
Healthcare / Finance Operations
Required skills
Accounts Receivable management, Collections operations, Dispute resolution, Cash application, Credit risk analysis, Financial reporting, ERP systems (SAP), Data analysis
Preferred skills
Continuous improvement (Lean/Six Sigma), Stakeholder management, Process optimization, Multicultural team collaboration
Technologies
SAP, S4Hana, Excel
Responsibilities
Manage collections activities and resolve disputes for assigned markets; Produce financial reports including cash forecasting and AR aging; Support period-end financial closing; Coordinate with Commercial, Customer Service, and Finance teams; Review high-risk accounts and escalate per matrix; Prepare reports on DSO and dispute drivers; Clarify remittances and unallocated cash with Cash Application teams.
Seniority
Senior, hands-on IC