Cluster Reservations Coordinator
Core
Managing reservations and bookings for the NSW cluster of hotels to transform guest inquiries into confirmed stays.
Role type
Reservations Coordinator
Builds
Hotel room bookings and guest reservations
Domain
Hospitality / Travel
Deliverable
product features
Required skills
Reservation management, Guest relations, Travel industry knowledge, Communication, Problem-solving
Preferred skills
Experience with hotel booking systems, Customer service excellence
Responsibilities
Confirming guest bookings, Liaising with travel agents and corporate planners, Addressing guest inquiries, Maintaining reservation records
Seniority
Individual Contributor
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