Collections Analyst
Core
Manage customer accounts and drive timely collection of outstanding receivables to support HP's financial health.
Role type
mid-level collections analyst
Builds
cash flow and payment performance for a diverse portfolio of customers
Domain
B2B hardware manufacturing finance
Required skills
accounts receivable management, aging analysis, dispute resolution, account reconciliation, financial data interpretation, negotiation, stakeholder management, process improvement
Preferred skills
multinational portfolio management, ERP platforms (SAP, Oracle), shared services environment experience, Quote-to-Cash process knowledge
Technologies
Microsoft Excel, business reporting tools, SAP, Oracle
Responsibilities
Manage a portfolio of customer accounts and drive timely collection of outstanding receivables; Develop strong relationships with customer Accounts Payable teams and key business contacts; Analyze aging balances, payment trends, and account health to identify risks; Investigate, log, and drive resolution of disputes by partnering with internal teams; Lead customer and cross-functional discussions to address payment blockers; Perform account reconciliations and resolve billing discrepancies
Seniority
Mid-level, hands-on IC