CareerPlan

Senior Atlassian Tools Support Engineer

Mexico City, Distrito Federal, MexicoFull-time2026-10-12 → 2026-11-10
On-site

Core

Senior IT Support Engineer providing hands-on support, troubleshooting, and administration for Atlassian tools (Jira, Confluence, Jira Service Management) in an enterprise environment.

Role type

Senior IC IT Support Engineer (Atlassian Specialist)

Builds

Reliable and performant Atlassian suite for end users

Domain

Information Technology / Enterprise Software Support

Required skills

Atlassian tools administration, incident and problem management, root cause analysis, integration support, scripting (Python/Bash/PowerShell), SQL, SSO/Directory services, Linux/Windows

Preferred skills

Atlassian certifications, ITIL Foundation, major migration/upgrade experience, multinational company experience