Business Operations Analyst, Senior
Core
Manage company and customer master data, validate data integrity, and maintain CRM dashboards and reports for global business operations.
Role type
Senior Business Operations Analyst (Master Data & CRM)
Builds
Salesforce reports, CRM dashboards, and validated master data records for HQ and global regional teams.
Domain
Technology / Semiconductor / Business Operations
Deliverable
dashboards & analysis
Required skills
Advanced Excel, Salesforce, Data Validation, Master Data Management, Stakeholder Reporting, Process Documentation, Analytical Problem Solving
Preferred skills
Salesforce Certification, Tableau
Technologies
Salesforce, Oracle (QCT/Corp), Tableau, Excel
Responsibilities
Manage daily/weekly master data updates and company verifications; Build and maintain CRM dashboards and generate stakeholder reports; Track master data changes and audit dormant accounts; Update customer billing and shipping information in the Oracle database; Document processes and drive transition calls with global teams.
Seniority
Senior, hands-on IC