Customer Service Representative
Core
Primary point of contact for customers handling inquiries, order status updates, and issue resolution via phone and email. (via careerplan.io/jobs/4437885009-customer-service-representative-at-oldcastlebuildingenvelope)
Role type
Customer Service Representative
Builds
Customer satisfaction and operational efficiency for architectural glass and building products
Domain
Manufacturing / Construction Materials
Deliverable
client delivery
Required skills
Phone and email communication, order management, account research, issue resolution, internal team coordination, multitasking, time management, documentation
Preferred skills
Technical industry experience (doors, windows, aluminum systems), 3+ years customer service experience, PC proficiency