Country Manager (WM)
About the role
Wolt is a company that creates technology for delivery of restaurant food and now delivers almost everything. Wolt Market is Wolt's own chain of dark stores for grocery delivery. The role is to lead and grow Wolt Market business in Cyprus. The Country Manager will be accountable for the overall performance of Wolt Market in the country, owning the local P&L and driving sustainable growth, profitability, and operational excellence. The Country Manager will lead the local organization across commercial, operations, and supply chain functions. The Country Manager will work closely with Area Managers, Store Managers, and regional stakeholders. The Country Manager will set priorities, develop local strategy, and build a high-performing team. Key tasks and responsibilities of the role: Own full country or cluster PnL, including revenue growth, margin development, cost control, and overall profitability. Define and drive the commercial strategy for the market, including assortment, pricing, promotions, and supplier partnerships. Lead and develop local Category, Content and Commercial Finance Operations teams. Ensure healthy order economics by balancing growth initiatives with operational and financial efficiency. Drive structured performance management by defining KPIs, reviewing results, and ensuring corrective actions are implemented when needed. Partner closely with Regional Operations and Supply Chain counterparts. Translate regional and global initiatives into clear local action plans. Identify growth opportunities within the market and develop business plans to capture them. Ensure strong cross functional collaboration in the market and act as the integrator across commercial, operations, and supply chain. Represent the market in regional planning forums and contribute insights to regional and global strategy discussions. Ensure compliance with local regulations, health and safety standards, and company policies. Strengthen reporting frameworks and performance transparency to enable data driven decision making. Qualifications for the role: Strong experience in general management, commercial leadership, or market leadership roles with proven PnL ownership. Extensive experience in retail, grocery, e-commerce, or other multi site operating environments. Strong commercial acumen and negotiation experience with suppliers and external partners. Proven leadership experience, including building and developing high performing teams. Strong analytical skills and ability to translate data into actionable decisions. Experience operating in a matrix organization and collaborating across multiple functional stakeholders. Ability to think strategically while maintaining strong operational focus and attention to detail. Excellent communication and stakeholder management skills. Excellent skills in G Suite or MS Office, especially Excel. Full professional proficiency in English.