Client Program Senior Specialist (Learning Engagement and Operations) - BCGU
Core
Managing end-to-end execution of client upskilling programs for the European Union Account, ensuring operational excellence and learner engagement.
Role type
Senior Program Specialist (Learning Engagement & Operations)
Builds
Client upskilling programs and training sessions
Domain
Management Consulting / Corporate Learning & Development
Deliverable
client delivery
Required skills
Program management, stakeholder coordination, data analytics, project planning, digital learning operations, GenAI application, presentation design
Preferred skills
Edtech experience, Tableau proficiency, consulting mindset, EU policy knowledge
Technologies
Tableau, PowerPoint, MS Excel, MS Word, GenAI tools, automation platforms
Responsibilities
Coordinate client schedules and logistics; manage applicant selection and registration; facilitate live and hybrid training sessions; administer feedback surveys; implement program refinements based on data; leverage GenAI to automate workflows; manage administrative and contractual components.
Seniority
Senior, hands-on IC
