Engagement Manager
Core
Managing end-to-end customer relationships for frontier AI labs, translating research needs into human-data programs, and ensuring seamless delivery of GenAI products.
Role type
Senior B2B Engagement Manager (Generative AI)
Builds
Human-data programs and GenAI services for leading AI labs and model builders
Domain
Generative AI / Large Language Models / Data Services
Deliverable
client delivery
Required skills
Account management, requirements translation, cross-functional partnership, risk escalation, project scoping, consultative thought partnering
Preferred skills
Technical background (CS, Engineering, Economics, Math), understanding of ML training lifecycle
Technologies
None explicitly listed
Responsibilities
Own end-to-end account management for assigned frontier-lab customers, Translate customer requirements into well-defined human-data programs, Manage customer communications and action items across multiple projects, Act as a consultative thought partner to shape needs into deliverable outcomes, Monitor delivery against throughput and quality standards, Partner cross-functionally to improve delivery efficiency
Seniority
Mid-Senior, hands-on IC
