Director of Account Management
Core
Lead and scale the enterprise client portfolio, driving growth, expansion sales, and long-term client satisfaction for large healthcare organizations.
Role type
Director of Account Management (Enterprise Sales Leadership)
Builds
Enterprise health information technology platform solutions for hospitals, health systems, and large employers
Domain
Healthcare IT / Health Technology
Required skills
Enterprise account management sales, SaaS sales, people leadership, executive relationship management, revenue forecasting, CRM utilization, strategic planning, cross-functional collaboration, contract negotiation
Preferred skills
Healthcare IT experience, scaling account management functions, coaching mindset, conflict resolution
Technologies
HubSpot, CRM tools
Responsibilities
Lead and mentor a team of Enterprise Health Account Sales Managers; Own and drive net dollar retention (NDR) targets; Build and maintain C-level and senior stakeholder relationships; Partner with Client Success Managers on renewals and expansion; Develop and monitor KPIs including retention and account health metrics
Seniority
Director, hands-on leadership
