ServiceNow Deployment- Senior Associate
Core
Designing and implementing robust, secure IT systems and managing cloud infrastructure to support business operations and enable seamless client services.
Role type
Senior Associate, ServiceNow Deployment & Cloud Operations
Builds
IT Service Management (ITSM) platforms, cloud infrastructure, and governance frameworks for clients
Domain
Professional Services / IT Infrastructure & Cloud
Deliverable
client delivery
Required skills
ServiceNow implementation, ITIL 4, COBIT, Cloud platforms (AWS, Azure, GCP), DevSecOps, IT Asset Management, Cloud Financial Management
Preferred skills
BMC Helix, Jira Service Management, FinOps, Cloud auto-scaling, Cloud APM, Cloud AI Ops
Technologies
ServiceNow, AWS, Azure, GCP, BMC Helix, Jira Service Management, Tanium, Armis, Intune, SCCM
Responsibilities
Managing delivery from project scoping to conclusion, developing and re-engineering IT processes, implementing governance frameworks, managing cloud infrastructure and services, building meaningful client connections
Seniority
Senior Associate, hands-on IC with client-facing responsibilities