Insurance Follow-Up Representative
Core
Manage and resolve outstanding accounts receivable balances for physician services by following up on unpaid claims, analyzing denials, and ensuring timely reimbursement from third-party payers and patients.
Role type
Senior IC healthcare accounts receivable specialist
Builds
Cash flow for physician practices
Domain
Healthcare revenue cycle management
Required skills
medical billing, insurance claim processes, denial management, patient communication, data entry, account reconciliation, HIPAA compliance, Microsoft Excel, claim edits and rejections (via careerplan.io/jobs/4397614009-insurance-follow-up-representative-at-wolcott-wood-and-taylor-inc)
Preferred skills
physician billing, government and commercial insurance payers (Medicare, Medicaid), EPIC EHR system
Responsibilities
Follow up on outstanding receivables with third-party payers and patients; Analyze and resolve denied or underpaid claims; Review and work claim edits, rejections, and denials; Respond to patient inquiries regarding account balances; Maintain accurate documentation of collection activities; Make outbound calls and send correspondence to secure payment; Escalate complex issues; Assist with special projects and audits; Ensure compliance with billing regulations; Collaborate with billing and coding teams.
Seniority
Mid-level, hands-on IC