Director, Client Success
Core
Lead and develop a Client Success team to drive client retention, growth, and business outcomes for an AI-driven advertising platform.
Role type
Director, Client Success (hands-on leadership)
Builds
Client relationships, team performance, and commercial growth within the programmatic advertising ecosystem
Domain
AdTech / Programmatic Advertising
Deliverable
client delivery
Required skills
Programmatic advertising expertise, people management, commercial mindset, strategic advisory, cross-functional partnership
Preferred skills
Managing distributed/remote teams, hands-on DSP/SSP experience
Technologies
DSPs, SSPs, campaign optimization tools
Responsibilities
Lead and coach the Client Success team; serve as a senior strategic advisor to key clients; join client calls and lead meetings; oversee client health and retention strategies; partner with Sales for post-deal growth; establish scalable processes and best practices
Seniority
Director, hands-on leadership
