Technical Account Manager | India
Core
Technical leader and trusted advisor for assigned customers, driving onboarding, renewals, and business reviews for a Kubernetes automation platform.
Role type
Senior Technical Account Manager
Builds
Customer success and retention for cloud-native automation platform
Domain
Cloud infrastructure / Kubernetes / FinOps
Deliverable
client delivery
Required skills
Kubernetes expertise, cloud platform knowledge (AWS/Azure/GCP), technical onboarding, business review facilitation, cost optimization analysis, stakeholder management, problem-solving
Preferred skills
CKAD/CKA certification, DevOps/SRE collaboration experience
Technologies
Kubernetes, AWS, Azure, GCP
Responsibilities
Lead technical onboarding to connect customer clusters within 90 days; drive renewal processes to closure; conduct monthly and quarterly business reviews highlighting cost savings and value; act as first point of escalation for technical issues; orchestrate resources to achieve customer delight.
Seniority
Senior, hands-on IC