Partner Success Manager
Core
Ensure seamless partner onboarding, implementation, and ongoing success for health plans while serving as the bridge between sales, operations, and clinical teams.
Role type
Senior Partner Success Manager (Healthcare)
Builds
Home modification programs and environmental supports for older adults and high-needs populations
Domain
Healthcare services / Home health / Managed care
Deliverable
client delivery
Required skills
Clinical licensure (OT or PT), Project management, Account management, Healthcare payer operations, Data analytics, Program launch execution
Preferred skills
Home and community-based services (HCBS), Population health, Healthcare technology implementations, Startup environment experience
Technologies
None stated
Responsibilities
Maintain proactive communication with partner stakeholders to ensure satisfaction and engagement; Translate partner feedback into actionable insights for product, operations, and clinical teams; Own visibility into key program metrics (referral volume, SLA trends, approval rates) and drive strategic interventions; Serve as the escalation point for partner relationship issues and systemic program concerns; Lead end-to-end implementation planning and execution for new partnerships from contract signature to program launch.
Seniority
Senior, hands-on IC (via careerplan.io/jobs/4384909009-partner-success-manager-at-jukeboxhealth)