Business Process & Integration, Senior Lead
Core
Lead cross-functional process improvement, documentation, training, and system adoption initiatives to ensure operational consistency and efficiency across markets outside North America.
Role type
Senior Lead, Business Process & Integration
Builds
Scalable operational processes, global standards, training programs, and integrated systems for markets outside NAM
Domain
Experiential Marketing / Global Operations
Required skills
Cross-functional project management, process improvement, stakeholder management, change management, requirements gathering, system implementation support, facilitation, presentation skills, dashboard/reporting tool proficiency
Preferred skills
Experience across multiple geographies, simplifying complex workflows, developing operational standards
Technologies
Project trackers, dashboards, reporting tools
Responsibilities
Lead cross-functional process improvement initiatives; Develop and deliver training for new processes and systems; Create and maintain playbooks, templates, and process documentation; Facilitate integration activities and act as a liaison between local markets and global stakeholders; Present integration updates and recommendations to senior leadership
Seniority
Senior, hands-on IC