Technical Writer

🌐 Remote💼 Full-time🗓 2026-09-17 → 2026-09-26

Core

Own technical documentation for Nametag's secure digital identity platform, creating user manuals, API guides, and FAQs to help enterprises verify human identities.

Role type

Senior Technical Writer (API & User Documentation)

Builds

User manuals, API guides, release notes, online help FAQs

Domain

Cybersecurity / Digital Identity / B2B SaaS

Deliverable

Required skills

Process documentation, User experience principles, HTML, CSS, JavaScript, Python, Fast-paced software development cycles

Preferred skills

Security, identity, or B2B SaaS environment experience

Technologies

HTML, CSS, JavaScript, Python

Responsibilities

Write user manuals, API guides, release notes, and online help FAQs; Follow and maintain company style guides; Review existing documentation to fix errors and add updates; Analyze customer support data and page views to improve guides; Test software directly to ensure accuracy of documentation

Seniority

Senior, hands-on IC

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About Nametag

Nametag is building the future of secure digital identity. Our mission is to make it easy for people and organizations to prove who they are online, safely and seamlessly. We're pioneering next-generation identity verification and account protection so that users can control their own identity, and companies can build trust without friction. By enabling trust at scale, we help enterprises reduce fraud, streamline onboarding, and deliver secure user experiences that customers love.