CRM Systems Lead
Core
Build and own the HubSpot Service Hub environment as the system of record for customer communication across a multi-location branch network.
Role type
Senior CRM Systems Lead (HubSpot)
Builds
HubSpot Service Hub environment, custom workflows, and integrations for customer data governance
Domain
Professional Services / Calibration Labs
Required skills
HubSpot Service Hub administration, custom code development (webhooks/actions), integration design, vendor/agency management, data governance, multi-location rollout execution
Preferred skills
Multi-location CRM administration, ERP integration (NetSuite), HubSpot certifications, acquisition-driven growth experience, telephony platform familiarity (Dialpad)
Technologies
HubSpot, Dialpad, NetSuite
Responsibilities
Manage system administration (users, permissions, pipelines), design and build automation workflows, lead branch rollout execution, manage agency partner scope and quality, maintain integrations with third-party systems, govern customer data quality
Seniority
Senior, hands-on IC