Analista Senior de Automação - Mercado Envios
Core
Senior automation analyst leading remote technical support for industrial automation, robotics, and PLC systems during production outages.
Role type
Senior IC automation engineer (remote support)
Builds
Industrial automation systems, robotics, and PLC infrastructure for logistics operations
Domain
Logistics / Industrial Automation
Required skills
PLC programming (Siemens, Rockwell), SCADA, industrial robotics, electrical diagram interpretation, remote diagnostics, industrial networking (TCP/IP, VPNs, firewalls), root cause analysis, operational metrics (MTTR, SLA)
Preferred skills
AI/automation development, chatbot integration, SRE collaboration, process standardization
Responsibilities
Lead remote technical support for automation/robotics/PLC systems during production outages; Analyze complex incidents and coordinate remote resolution; Utilize monitoring/SCADA/logs to anticipate failures and reduce downtime; Act as senior technical reference for sorting flows and improve incident escalation; Collaborate on AI and chatbot automation development for support scalability
