Solution Engineer - Chatbots
Core
Design, develop, debug, and deploy conversational chatbot experiences across web and messaging channels for global brands.
Role type
Mid-level IC Chatbot Developer
Builds
Scalable chatbot/AI solutions for enterprise clients
Domain
Conversational AI / Digital Customer Engagement
Deliverable
production ML models | product features
Required skills
JavaScript, Node.js, REST APIs, JSON, workflow design, user flow creation, bot platform integration
Preferred skills
AI platform experience (Facebook Wit.ai, Google DialogFlow, Microsoft Luis, IBM Watson), portfolio of development work
Technologies
Node.js, Facebook Messenger, bbSMS, REST APIs, JSON
Responsibilities
Prepare chatbot storyboards and user/process flows; Develop, debug, and deploy chatbot experiences; Discuss milestones with stakeholders; Create guidelines and best practices; Perform client demonstrations
Seniority
Mid-level, hands-on IC