Lead Conversational AI Developer
Core
Design, build, and deploy scalable chatbots and virtual assistants using NLP/NLU and Generative AI to enhance user engagement across web, mobile, and messaging channels.
Role type
Lead Conversational AI Developer
Builds
Production chatbots and virtual assistants integrated with enterprise systems (Salesforce, Azure services)
Domain
Enterprise Software / Conversational AI / Cloud Infrastructure
Deliverable
production ML models | product features
Required skills
C#, .NET, JavaScript, Azure Bot Framework v4, Azure Functions, Logic Apps, Salesforce API (REST/SOAP), Azure Cosmos DB, Hybrid AI strategies (Azure CLU + Azure OpenAI), CI/CD pipelines, Power BI
Preferred skills
MuleSoft/ESB platforms, Adaptive/Waterfall Dialogs, middleware customization
Technologies
Microsoft Bot Framework, Kore.ai, Azure OpenAI, Azure CLU, Salesforce, Power BI, Azure Cosmos DB, MuleSoft
Responsibilities
Drive full lifecycle development of chatbots; Integrate NLP/NLU techniques; Develop multi-channel chatbot deployments; Monitor and analyze user interactions for optimization; Lead SDLC and define CI/CD pipelines
Seniority
Senior, hands-on IC with leadership responsibilities