Sachbearbeiter im Kundenservice (m/w/d)
Core
First point of contact for domestic and international customers regarding orders, deliveries, returns, and claims.
Role type
Customer service specialist
Builds
Order fulfillment, returns processing, and customs documentation for NIMAX
Domain
E-commerce / Logistics
Deliverable
client delivery
Required skills
Written and verbal communication, order management, claims processing, returns handling, customs declaration, MS Office
Responsibilities
Handle written and telephone customer inquiries, coordinate with logistics partners on lost packages or damage, process returns and refunds, create customs and export declarations, manage incoming orders
Sourced via personio · Listed on CareerPlan, which tracks 988,000+ jobs from 20+ sources.
