Program Manager
Core
Lead complex business analysis for the Maintenance Application, related Salesforce applications, and supporting integrations across the product and delivery lifecycle.
Role type
Senior Business Analyst Lead
Builds
Digital, data, and service improvement initiatives for the Department of Communities and Justice
Domain
Public sector / Government / Social Services
Required skills
Business situation analysis, process improvement, requirements lifecycle management, requirements traceability, stakeholder engagement, solution design, agile/waterfall delivery, Salesforce integration
Preferred skills
Enterprise platforms experience, systems integration, business analysis certification
Responsibilities
Lead end-to-end business analysis for complex initiatives; Elicit and manage functional and non-functional requirements; Design future-state processes and service models; Facilitate difficult decisions and resolve competing requirements; Assure requirements traceability and business readiness; Lead business analysis methods, standards, and coaching.
Seniority
Senior, hands-on IC with leadership responsibilities