Technical Success Engineer
Core
Lead end-to-end technical implementations of the Airlock Digital allowlisting platform, driving adoption and acting as the voice of the customer.
Role type
Senior Technical Success Engineer (Implementation & Enablement)
Builds
Enterprise allowlisting deployments for security and IT teams
Domain
Cybersecurity / Endpoint Security / IT Infrastructure
Deliverable
client delivery
Required skills
Technical implementation leadership, enterprise software deployment, cybersecurity domain knowledge, adoption metrics analysis, technical training delivery, stakeholder management, problem-solving, technical documentation
Preferred skills
Experience with complex IT environments, ability to translate technical concepts for non-technical audiences
Technologies
Airlock Digital platform, enterprise security tools
Responsibilities
Lead end-to-end technical implementations including environment discovery and configuration; Drive measurable product adoption and track success metrics; Deliver technical training and workshops; Act as primary technical point of contact and internal voice of the customer
Seniority
Senior, hands-on IC