System Analyst
Core
Shape and optimise IT Asset Management (ITAM) capability, managing hardware/software lifecycle, reconciliation, compliance, and disposal.
Role type
System Analyst (IT Asset Management)
Builds
IT Asset Management services and operational efficiency for a university's technology environment
Domain
Higher Education / IT Operations
Required skills
IT Asset Management (ITAM), IT Service Management (ITSM), asset lifecycle management, hardware/software asset management, analytical problem-solving, process improvement
Preferred skills
ServiceNow, vendor engagement, business case development, governance activities
Technologies
ServiceNow
Responsibilities
Support delivery of IT Asset Management services including lifecycle management and compliance; Collaborate with IT teams, vendors, and stakeholders to improve processes; Contribute to continuous improvement and business case development for technology investments
Seniority
Mid-level, hands-on IC