Job
Core
Monitor payment traffic, investigate complex operational issues, and improve payment efficiency through data analysis and process optimization.
Role type
Senior operational analyst (payments)
Builds
Payment routing rules, analytical reports, and optimized operational processes
Domain
Fintech / Payment Processing
Deliverable
dashboards & analysis
Required skills
Payment incident investigation, root cause analysis, payment conversion analysis, routing rule configuration, Excel/Google Sheets, Metabase/Power BI, stakeholder collaboration
Preferred skills
Dashboard automation, anti-fraud decline analysis
Technologies
Metabase, Power BI, Excel, Google Sheets
Responsibilities
Monitor payment traffic and identify anomalies, analyze payment conversion rates and decline reasons, investigate complex payment issues and develop recommendations, provide expert operational support to merchants, configure and optimize payment traffic routing rules, prepare analytical reports on optimization initiatives
Seniority
Senior, hands-on IC
