Venue Support Officer (MAX) - 2 Year Fixed Term Opportunity
Core
Provide first-level support, manage enquiries, review gaming data, and coordinate operational solutions for a network of venues.
Role type
Venue Support Officer
Builds
Operational processes and data accuracy for assigned venues
Domain
Gaming industry operations
Required skills
customer service, relationship management, data analysis, written and verbal communication, attention to detail, accuracy
Preferred skills
gaming industry experience
Responsibilities
Provide first-level support and manage enquiries end to end; Review gaming data and complete daily work schedules accurately; Build strong relationships with allocated venue contacts; Investigate operational issues and coordinate timely solutions; Maintain secure handling of sensitive gaming information; Work closely with internal teams, venues and regulators
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