Client Success Manager
Remote · from IndiaNo visa sponsorship
Core
Own client relationships from kickoff through renewal, manage content pipelines, and act as a bridge between clients and content strategists.
Role type
Client Success Manager
Builds
Content pipelines and client retention strategies for legal professionals
Domain
Legal services / Content marketing
Deliverable
client delivery
Required skills
Client relationship management, end-to-end account ownership, process improvement, industry empathy, stakeholder communication
Preferred skills
Legal industry experience, content agency background, LinkedIn expertise, AI tools proficiency
Responsibilities
Manage client onboarding, retention, and renewal; oversee content drafting, review, and publishing workflows; optimize internal processes; serve as primary point of contact for clients
Seniority
Mid-level, hands-on IC
