Senior Manager Workforce Planning
Core
Own workforce planning for Retail Operations portfolios, translating customer and business demand into robust forecasts, capacity plans, and actionable workforce decisions.
Role type
Senior Manager, Workforce Planning
Builds
Workforce capacity plans, hiring/training recommendations, and data-driven workforce intelligence capabilities
Domain
Financial Services / Workforce Planning
Required skills
Workforce planning, capacity planning, demand forecasting, analytical capability, commercial acumen, stakeholder management, scenario planning, data analysis, continuous improvement, AI/analytics adoption
Preferred skills
Advanced forecasting, analytics, AI-enabled tools, cross-skilling strategies
Technologies
Advanced forecasting tools, analytics platforms, AI-enabled planning tools
Responsibilities
Own workforce planning for portfolio, shape strategic and operational decisions, lead forecasting and capacity planning, develop scenarios and recommendations, influence senior leaders through insight, embed proactive planning rhythms, improve planning outcomes, champion new capability
Seniority
Senior, hands-on IC with strategic influence
