Conversational AI Chat Bot Developer, Cognigy
Core
Develop, test, and deliver conversational AI chat bot solutions and NLP systems using Cognigy, NICE Proactive AI Agent, and Omilia for client implementation projects.
Role type
Senior IC Conversational AI Chat Bot Developer
Builds
Production conversational AI agents, chat bots, and NLP features for client projects
Domain
Customer Experience (CX) / Contact Center as a Service (CCaaS)
Deliverable
production ML models | product features
Required skills
Natural Language Processing (NLP), Large Language Models (LLM), Generative AI, JavaScript, Python, Java, unit testing, code reviews, system analysis
Preferred skills
NICE CXone, CXone Studio, DialogFlow, Kore.ai, Amazon Lex, Omilia, real-time systems development
Technologies
Cognigy, NICE Proactive AI Agent, Omilia, JavaScript, Python, Java, NICE CXone, IVR/ACD, VoIP, Email, SMS
Responsibilities
Develop and enhance conversational chat bot solutions, code and test projects, deliver high-quality software on time, resolve code errors, perform system analysis and project management duties
Seniority
Senior, hands-on IC