IT Salesforce Business Analyst/Project Manager
Core
Key link between business units, technology teams, and external partners to align Salesforce and digital initiatives with organizational priorities.
Role type
Salesforce Business Analyst / Project Manager
Builds
Salesforce solutions and related digital initiatives
Domain
Local government / Public sector
Required skills
Functional and non-functional requirements analysis, Stakeholder engagement, Change management, Business case preparation, Project governance, Business process improvement
Preferred skills
Salesforce experience, Project management qualifications, Business analysis qualifications
Technologies
Salesforce
Responsibilities
Develop detailed functional and non-functional requirements to translate business needs into effective Salesforce solutions, Facilitate change management activities to ensure successful adoption of new systems, Prepare business cases and supporting documentation for budgeting and strategic planning, Monitor project risks, issues, and progress ensuring effective governance
Seniority
Mid-level, hands-on IC
