Principal Consultant
Core
Leading transformative technology strategies and delivering large-scale ServiceNow solutions for enterprise clients.
Role type
Principal Consultant (ServiceNow Delivery & Presales)
Builds
Large-scale ServiceNow implementations and digital transformation services
Domain
IT Service Management (ITSM) / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow platform expertise, solution architecture, presales leadership, account growth, stakeholder management, risk management, resource planning
Preferred skills
ServiceNow certifications, 15+ years ServiceNow experience, large-scale digital transformation leadership, strategic thinking
Technologies
ServiceNow
Responsibilities
Lead presales and solutioning for large opportunities, own account growth through upsell and cross-sell, act as single point of accountability for customer relationships, ensure end-to-end delivery with quality and governance, manage customer escalations, drive delivery stability through resource planning and risk management, partner with internal stakeholders to meet revenue and margin targets
Seniority
Principal, hands-on IC with strategic leadership
