HR Operations - Global Process Owner
Core
Design, govern, and optimize end-to-end HR Operations processes to ensure consistent, scalable, and efficient service delivery across the global HR operating model.
Role type
Senior HR Operations Process Owner
Builds
Standardized HR process frameworks and automated workflows for the global HR operating model
Domain
Human Resources / Process Excellence
Required skills
Process design and architecture, Business process reengineering, HR operations expertise, AI and automation identification, Stakeholder influence without direct authority, Analytical problem-solving, Change management
Preferred skills
Experience in global or shared services environments, Knowledge of process design methodologies, Experience with employee lifecycle processes
Technologies
AI tools, Automation platforms
Responsibilities
Determine end-to-end HR processes requiring definition, redesign, or standardization; Establish process architecture and design frameworks; Design new standardized processes for undocumented workflows; Identify opportunities for AI and automation to improve efficiency; Partner with COEs to define processes across key HR service areas; Monitor end-to-end process performance globally to ensure consistency and scalability
