Operations Process Improvement Manager
Core
Design, implement, and optimize operational workflows and processes to drive efficiency, scalability, and performance across a global digital media network.
Role type
Senior Business Operations Manager (Process Improvement)
Builds
Scalable operational playbooks, automated workflows, and data-driven performance metrics for a global entertainment media group.
Domain
Digital Media & Entertainment Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Process design and optimization, workflow automation, data analysis and KPI definition, stakeholder management, strategic alignment, cross-functional collaboration, English proficiency
Preferred skills
AI tool implementation, experience with automation platforms (Zapier, Make, Notion, Airtable), STEM background
Technologies
Zapier, Make, Notion, Airtable, AI tools
Responsibilities
Design and standardize operational workflows across multiple regions, identify and eliminate process bottlenecks, collaborate with tech teams to implement automation solutions, define and track operational KPIs, document operational playbooks, align business needs with technological solutions
Seniority
Senior, hands-on IC