Field Service Engineer
Core
On-site Field Service Engineer providing installation, maintenance, troubleshooting, and optimization of LC, LCMS, and Laboratory Informatics solutions for customer laboratories.
Role type
Field Service Engineer (Hardware/Software/Informatics)
Builds
Integrated laboratory solutions including LC, LCMS, informatics platforms, data management systems, and networking components
Domain
Life Sciences / Analytical Chemistry / Laboratory Instrumentation
Deliverable
physical/clinical work
Required skills
LC/LCMS instrument handling, Laboratory Informatics, IQ/OQ validation, preventive maintenance, calibration, troubleshooting, system upgrades, technical training, mentoring
Preferred skills
Knowledge of third-party laboratory instruments and integrated workflows
Technologies
LC, LCMS, Laboratory Informatics platforms, data management systems, operating systems, networking components
Responsibilities
Install, configure, and validate LC/LCMS platforms; diagnose and resolve instrument/software/network issues; perform preventive maintenance, repairs, and calibrations; provide technical guidance and training to customers and staff; act as technical resource for escalations; conduct compliance-related activities
Seniority
Mid-level, hands-on IC