Field Service Engineer - Pathology
Core
On-site installation, preventive maintenance, and repair of Agilent Pathology instruments (specifically IHC instrumentation) to keep labs running smoothly.
Role type
Field Service Engineer (Pathology)
Builds
Hardware/software/network products and configurations for customer sites
Domain
Medical Diagnostics / Pathology / Analytical Instrumentation
Deliverable
physical/clinical work
Required skills
Repair and maintenance of analytical instrumentation, troubleshooting system performance, customer site access credentialing, lifting 60 lbs, valid driver's license
Preferred skills
Experience with IHC instrumentation, Medical Diagnostics background, ISO 13485 service standards knowledge, university-level degree in science field (biochemistry, biotechnology)
Technologies
IHC instrumentation, Agilent Pathology instruments
Responsibilities
Install and optimize hardware/software/network products, diagnose and resolve product performance problems, perform maintenance and repair services, advise customers on preventive maintenance, respond to potential equipment issues, deliver integrated solutions, manage product escalations, conduct internal technical training
Seniority
Mid-level, hands-on IC