Field Service Engineer
Core
Install, maintain, troubleshoot, and repair complex analytical instruments (HPLC, IC, GC/GC-MS) for customers in research, industrial, and healthcare environments.
Role type
Field Service Engineer (Analytical Instruments)
Builds
Customer service and equipment uptime for Chromatography and Mass Spectrometry Division
Domain
Life Sciences / Analytical Chemistry / Instrumentation
Deliverable
physical/clinical work
Required skills
Electronics, Chemistry, or Laboratory Technician background; Hands-on experience with HPLC, IC, GC, and/or MS; Strong problem-solving; Organizational abilities; Ability to manage multiple priorities; Training and support capabilities; Safety protocol adherence; Valid driver's license; Willingness to travel 50–75%.
Preferred skills
Experience servicing analytical equipment; Application Specialist experience; Research laboratory experience; Scandinavian language proficiency; Understanding of Scandinavian culture.
Technologies
HPLC, IC, GC, GC-MS
Responsibilities
Install, maintain, troubleshoot, and repair complex equipment; Provide outstanding customer service; Train and support customers in equipment operation; Respond to customer needs at short notice; Work effectively across all levels, functions, and regions.
Seniority
Individual Contributor