Head Of Marketing Operations Production

## About the Role Postman is entering its next phase of growth, with a marketing organization that spans developer audiences, product-led growth, and enterprise go-to-market motions. To support this scale, we are building a modern marketing infrastructure that combines: - world-class marketing operations - a scalable martech ecosystem - lifecycle automation and customer data infrastructure - high-impact creative production The Head of Marketing Operations & Production will lead the team responsible for powering this system, and reports directly to the Head of GTM Operations. This role will partner closely with Marketing leadership, Sales and Customer Success Operations, GTM Systems, and Postman's GTM Strategy and Business Intelligence teams to ensure marketing programs translate into measurable revenue impact. ## Responsibilities ### Marketing Technology & Infrastructure - Define and own Postman's marketing technology ecosystem. - Develop and implement the roadmap for Postman's martech stack, including automation platforms, enrichment tools, campaign systems, and lifecycle infrastructure. - Ensure reliable and scalable integration between marketing systems, CRM platforms, and the broader GTM technology ecosystem. - Evaluate and optimize the current stack, making decisions on consolidation, new investments, and vendor partnerships. - Partner closely with the GTM Systems team, which owns core GTM architecture and infrastructure. ### Campaign Operations & Marketing Execution - Build the operational platform that allows marketing teams to execute at scale. - Enable global campaign launches across developer marketing, product marketing, and demand generation. - Design scalable campaign workflows, segmentation frameworks, and lifecycle automation. - Own lead management, enrichment, and marketing data capture. - Ensure marketing teams can focus on strategy while your team powers execution. ### Marketing Data & Measurement Infrastructure - Create the operational foundation for marketing insight. - Build the systems and data capture frameworks that enable clear visibility into pipeline generation, campaign performance, and lifecycle engagement. - Partner closely with Postman's GTM Strategy, Data, and other Operations teams to ensure marketing data powers strategic insight. - Collaborate with Demand Generation and Marketing Analytics teams to ensure web, lifecycle, and campaign data capture supports advanced analysis. ### AI, Automation & Lifecycle Innovation - Identify opportunities to deploy automation and AI across marketing workflows. - Lifecycle engagement infrastructure. - Lead scoring and segmentation frameworks. - Personalization and campaign automation. - Operational improvements that accelerate marketing velocity. ### Marketing Creative Production - Oversee Postman's Marketing Creative team, responsible for brand execution and creative production. - This team powers design and creative services for: - product marketing - demand generation - developer marketing - global campaigns and events - Ensure the creative organization operates as a high-impact internal production engine, enabling marketing teams to move quickly while maintaining strong brand standards. ### Cross-Functional Leadership - This role sits at the center of Postman's GTM ecosystem. - Partner closely with: - Marketing leadership across Demand Gen, PMM, and DevRel - Sales Operations and Customer Success Operations - GTM Systems and data infrastructure teams - Postman's GTM Strategy organization, which drives revenue planning and analytics - Your success will be measured by how effectively marketing strategy translates into scalable operational execution. ## What Success Looks Like Within 12–18 months: - Marketing teams execute campaigns faster and with greater operational precision. - Postman's martech stack is scalable, integrated, and aligned to GTM strategy. - Marketing data provides clear insight into pipeline creation and lifecycle engagement. - Creative production becomes a high-performing internal service supporting global marketing initiatives. ## About You We are looking for an operator who combines systems thinking, marketing insight, and operational leadership. Ideal candidates will have: - 12+ years of experience in marketing operations, marketing infrastructure, or martech leadership. - Experience building marketing systems for high-growth B2B SaaS companies. - Deep familiarity with modern B2B marketing technology ecosystems. - Experience supporting hybrid PLG and enterprise GTM models. - A track record of building high-performing operational teams. - Strong cross-functional leadership and the ability to influence senior stakeholders.