Multi-Unit General Manager
Core
Oversee operations for multiple Van Leeuwen Ice Cream retail locations, managing staff, sales, inventory, and customer service.
Role type
Multi-unit retail operations manager
Builds
Ice cream retail stores
Domain
Food retail / Ice cream
Deliverable
product features
Required skills
Team leadership, food safety management, sales forecasting, inventory control, payroll processing, vendor communication
Preferred skills
Multi-unit management experience, high-volume food retail experience
Technologies
POS systems, payroll software
Responsibilities
Schedule and assign employee stations, recruit and train staff, coach and appraise job results, monitor sales targets and budgets, forecast labor, maintain inventory levels, ensure customer service standards, process weekly payroll, order uniform supplies, address maintenance issues, roll out new menu items.