Internal Sales
Core
First point of contact for customers providing product advice, processing orders, and managing trade/commercial accounts.
Role type
Internal Sales Representative
Builds
Order fulfillment and customer service for electrical wholesale
Domain
Electrical wholesale / Trade distribution
Deliverable
client delivery
Required skills
order processing, product knowledge, upselling, cross-selling, internal system management, trade/customer relationship management
Preferred skills
electrical industry experience, computer literacy
Responsibilities
Processing customer orders, quotes and enquiries; Providing product knowledge and technical advice to trade and commercial customers; Building and maintaining strong customer relationships; Identifying opportunities to upsell and cross-sell products; Working closely with warehouse and external sales teams; Maintaining accurate records in internal systems
