Senior Client Services Administrator – North Gold Coast – Established Accounting Firm
Core
Central support person managing front-of-house operations, client interactions, and administrative/compliance functions for an accounting team.
Role type
Senior Client Services Administrator
Builds
Client service experience and operational support for accounting professionals
Domain
Accounting / Professional Services
Deliverable
Dashboards & analysis
Required skills
Client liaison, diary management, digital form processing, database maintenance, tax agent administration, office coordination, multitasking, prioritization
Preferred skills
Sage Handisoft, Tax Agent Portal, Xero, MYOB, QuickBooks
Technologies
Docusign, MS Word, Excel, Outlook
Responsibilities
Manage front desk operations, coordinate client appointments and meetings, liaise with clients and external providers, process digital forms and lodgements, maintain client databases and records, assist with tax agent administration, manage scanning and filing
Seniority
Mid-level, hands-on IC