Remote Travel Assistance Coordinator
Remote
Core
Provide exceptional support to clients before, during, and after their trips to ensure stress-free journeys.
Role type
Travel Assistance Coordinator
Builds
Client travel itineraries and support services
Domain
Travel & Tourism
Deliverable
client delivery
Required skills
customer support, itinerary management, travel policy knowledge, proactive communication, multitasking, digital booking tools navigation
Responsibilities
Respond to client inquiries via email, phone, and messaging; Process itinerary changes, cancellations, and special accommodations; Provide guidance on travel requirements and agency policies; Conduct proactive check-ins with clients; Resolve customer concerns professionally